Consumer Information for Gamesload International

Original at http://www.gamesload.de/de/verbraucherschutz/index.php

Deutsche Telekom AG is delighted about your interest in their company and your visit to this website.
The safety and protection of our customers has always been of primary importance to Deutsche Telekom AG. Our customers’ need for detailed product information, especially with regard to safety and operating efficiency, are at the core of our activities. Our principle objective is to provide our customers with a differentiated offering of high quality and innovative products while ensuring a high level of safety and support.

Our customer care centres will provide our customers with support for any administrative and technical queries about Gamesload. The "My Gamesload" area is the online alternative to the call centre. Here, customers have the opportunity to view and manage their data and their purchased products 24/7 comfortably from home.

As an open mass medium, the Internet may unfortunately also be abused for spreading illegal content. Within the framework of opportunities available, we therefore want to help to restrict access to illegal content on the Internet.
A special focus here will be on content that may be harmful to the development of children and young people. In this respect, we promote a holistic approach that supports suitable initiatives to attain media competence, that includes our own offerings for children and young people, and that provides simple technical assistance for parents to ensure that the Internet is used in a manner appropriate to age. Please see "Protection of Minors" for more information on this subject.

With our products, we want to provide our customers with innovative and service-oriented solutions that are customised to their needs. This is why we place our customers at the core of our activities and will continue to deliver our share for an efficient protection of customer interests.

Best regards,
Deutsche Telekom AG